Employees encouraged to update emergency contact information

Published: January 17, 2023

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All Auburn employees (staff, A&P, faculty and TES) should take a few minutes to review and/or update their emergency contacts in Self Service Banner to ensure it is correct and updated.


  1. Go to AU Access and click on the “Self Service” icon. (NOTE: You may see a message directing you to update your contact information. If so, then click on “Update Contact Information” to begin the process.)

  2. Click on the “Personal Information” tab near the top left of the page.

  3. Click on “Update Emergency Contacts”.

  4. From this page, you can do the following:

    • Add information for a new contact

    • Update the information for a current contact

    • Confirm that no changes are required for a current contact

  1. Regardless of your action, you should still click on the “Submit Changes” button near the bottom of the page for each contact – even if no changes are required.

Screenshots are available on the University Human Resources website. Email univhr@auburn.edu with any questions.