Coonrod leading new professional development seminar

Published: June 08, 2021

Article body

Registration is open for the Art and Productive Capacity of Active Listening, an online professional development seminar offered by the Office of Professional and Continuing Education.

Led by C. Kevin Coonrod, ombudsperson for students, faculty and staff at Auburn University, the course teaches skillful listening techniques necessary for building trust in professional and personal relationships. Participants will learn fundamental facilitative mediation techniques such as restating, reflecting and reframing a person’s words, meanings and feelings. Further, the seminar introduces the concept of underlying interests and their role in both the root of conflict and the resolution of disputes.

The self-study course is open to the public and qualifies for Society for Human Resource Management, or SHRM, professional development credit. Course registration is $29.

Coonrod is a frequent speaker on conflict resolution topics at conferences and workplace retreats, where he enjoys conveying his confidence in the ability of people to resolve their own conflicts through creativity and self-empowerment. Coonrod comes to Auburn from the Pacific Northwest, where he received a Bachelor of Arts from the University of Washington and his juris doctorate from the University of Idaho College of Law. Presently, he is a member of the Alabama State Court Mediator Roster and a Certified Organizational Ombudsman Practitioner© through the International Ombudsman Association.

Click here to learn more or to register.

Submitted by: Amanda Salatto