Questions answered about GuideSafe Exposure Notification app

Published: September 03, 2020

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Faculty, staff and students using the GuideSafe Exposure Notification app have reported questions about interpreting the notification screens. The two most frequently asked questions are:

What should I do if the GuideSafe app tells me I’ve potentially been exposed?

  • Follow the instructions and quarantine for the amount of time specified by the app.

  • Do not come to campus. Stay at home and away from other people for the designated amount of time.

  • Notify your supervisor and/or professors that you may have had close contact with someone who tested positive for COVID-19 and have been instructed to self-quarantine and for how long.

  • Continue to check your temperature at least once daily and monitor for symptoms. If you develop symptoms, you are encouraged to seek medical care and consider being tested.

  • Note: You will continue to receive notifications from GuideSafe on a daily basis until your designated quarantine period is met.
How does the app determine close contact?
  • The following criteria must be met before you receive a potential exposure notification through GuideSafe:

    • You have opted in to the GuideSafe Exposure Notification.

    • You have been in close contact with someone who self-reported a positive test through the app. This means that your phone was within 6’ of their phone for 15 minutes or more.

  • Note: The app is intended to work anonymously, so you will not be notified of who tested positive.

Submitted by: Kimberly Braxton-Lloyd