Data Security Incident Information

Auburn University has become aware of a data security incident involving the exposure of personal information of certain current, former and prospective students, and we have initiated a comprehensive response to investigate and resolve the issue, and to provide information and support to anyone who may be affected. We apologize for any inconvenience or concern this incident may cause.

On March 2, 2015, we became aware that some information stored on one of our servers was inadvertently accessible online. We corrected the internal technical issue later that same day, and we engaged independent IT forensics experts to assist our investigation to ensure a thorough understanding of the event and enable an appropriate response. Based on findings to date, we believe that personal information for current, former and prospective students was inadvertently accessible between Sept. 1, 2014, and March 2, 2015. The records involved include some combination of name, address, email address, birth date, Social Security number and academic information. No payment card, bank or financial account information was involved. The exposure resulted from configuration issues with a new device installed to replace a broken server. After securing our server, we implemented additional network security measures.

Although there is no evidence of any actual or attempted misuse of this personal information, out of an abundance of caution each individual whose information was included in the exposed records is being notified by mail and offered two free years of credit monitoring and identity protection and restoration services. In addition, a confidential assistance telephone line has been established and additional information about this incident, security tips and resources are being made available online at http://www.auburn.edu/itsecurity.

Auburn takes this matter and the security of the personal information entrusted to us very seriously. We are conducting an extensive review of our data storage practices and policies and will continue to make adjustments and enhancements to improve our performance.

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Last Updated: Apr. 3, 2015

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