Netmail Archive decommissioning scheduled for Oct. 1

Published: July 22, 2021

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On Nov. 1, 2021, The Office of Information Technology will decommission the Netmail Email Archive system. This will only impact a few people, but OIT wants to make sure all users have the opportunity to retrieve items from the archive if they so desire.

This will affect any employee who needs to retain access to messages that are only stored in the archive at mailarchive.auburn.edu. Nothing has been added to this archive since the migration to O365 in 2018-2019.

This is happening due to the O365 email system providing significantly more storage and much greater resiliency than our old systems, so there is no longer a need for this external mail archive.

OIT will decommission the system on Nov. 1, 2021. Requests for mail to be migrated from the archive need to be submitted and approved by Sept. 30, 2021, as the migrations will be processed starting on Oct. 1, 2021 to allow time for user validation and review.

If employees have mail they need to retrieve, they can forward single items directly from the archive or they will need to complete the intake request form, found by clicking here, for a full migration. Requests will be submitted to the unit IT provider that users will indicate on the form as well as to their Dean or Department Head for approval. Exported archives will be scanned for any personal identifiable information, such as social security numbers, etc., before they are migrated to your O365 archive account. Users will be notified when the process is complete so they can verify the migrated mail.

If you have any questions about this process, please contact your unit IT Provider.

Submitted by: Kittye Parker